Refund policy
aftergum® Refund Policy
Effective Date: July 8, 2026
All Sales Final
Because aftergum® is a food product, all sales are final. For health and safety reasons, we cannot accept returns or restock items once they leave our facility, and we are unable to offer refunds or exchanges for reasons of preference or change of mind. This policy protects every customer by ensuring that all products we ship are factory-sealed and untouched.
Damaged, Defective, or Incorrect Orders
If something goes wrong with your order, we will make it right. If your order arrives damaged or defective, or if you receive the wrong item, email info@aftergum.com within 7 days of delivery with your full name, order number, and a photo of the issue.
Once confirmed, we will send a replacement or issue a full refund, including original shipping, at no cost to you. Approved refunds are issued to your original payment method within 5 to 10 business days. Please note that your bank or card issuer may require additional time to post the refund to your account.
Subscriptions
You may cancel, pause, or skip your Subscribe & Save subscription at any time through your account portal, or by contacting us at info@aftergum.com. Cancelling or skipping does not affect orders that have already been processed or shipped; those orders are subject to this policy on the same terms as one-time purchases.
Contact Us
For any questions about this policy, email us at info@aftergum.com. Please include your name and order number so we can assist you promptly.
